I've never been there and they are close to where I am. But I've called them 3 times and whoever I spoke too was not very helpful at all. I asked about the AA tune and he had not clue , he said someone else took care of that but he never really put me through or gave me much detail , like he did not even care.
Then I called them a different day and asked about the simon tool from Active autowerke and the person on the phone said he never heard of it and he never had anyone else asked him about the simon tool before , which is surprising since they are authorized dealers for AA. I also called them and ask them about using prestone engine coolant with the OEM stuff and the person on the phone said he never heard of prestone coolant which is odd since every shop should at least know the brand.
I sent them a couple of emails asking about 3 stage intake swap and the AA tune to which they never replied back.
I feel like their customer service really sucks and I m begging for them to work on my car. Maybe I m just talking to the wrong person .
On the other hand I called RMP and they were quick to reply and set an appointment , the guy even told me I should not worry too much about the engine coolant ( adding half a liter) but he can surely flush it if i wanted to , he knew what prestone was. He was also pretty cool talking about mods on the phone. I still haven't met those guys personally but what a difference from bimmersport
Anyone had any experience with bimmersport?? maybe I m just getting unlucky with them
Then I called them a different day and asked about the simon tool from Active autowerke and the person on the phone said he never heard of it and he never had anyone else asked him about the simon tool before , which is surprising since they are authorized dealers for AA. I also called them and ask them about using prestone engine coolant with the OEM stuff and the person on the phone said he never heard of prestone coolant which is odd since every shop should at least know the brand.
I sent them a couple of emails asking about 3 stage intake swap and the AA tune to which they never replied back.
I feel like their customer service really sucks and I m begging for them to work on my car. Maybe I m just talking to the wrong person .
On the other hand I called RMP and they were quick to reply and set an appointment , the guy even told me I should not worry too much about the engine coolant ( adding half a liter) but he can surely flush it if i wanted to , he knew what prestone was. He was also pretty cool talking about mods on the phone. I still haven't met those guys personally but what a difference from bimmersport
Anyone had any experience with bimmersport?? maybe I m just getting unlucky with them
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